WordPress tips

How to set up form notifications

Instructions

  1. Log in to your WordPress Dashboard.
  2. On the left-hand side menu, go to Forms and hover over the form you want to edit.
  3. Click Settings, then select Notifications from the top menu.
  4. A default notification will already exist. Click it to edit, or click Add New to create a new one.
  5. In the Send To field, choose who receives the notification. Select Enter Email to type an address directly, or use Select a Field to pull the email from a form entry.
  6. Update the Subject line to something clear and specific, for example: New enquiry from {Field:1}.
  7. Edit the Message body to include the fields you want to see in the notification. Use the merge tag icon on the right to insert form field values.
  8. Click Save Notification when done.
  9. To add more recipients, repeat step 4, or enter additional email addresses, separated by commas, in the Send To field.

Don’t want to manage updates yourself?

Purchase a support ticket package to save your team time.