Instructions
- Log in to your Calendly account at calendly.com.
- From your dashboard, click Event Types in the left-hand menu.
- Click the Pencil (edit) icon on the event type you want to update.
- Select Notifications and cancellation policy from the left-hand menu within the event editor.
- Under Email notifications, toggle on Confirmation to send an automatic email when a booking is made.
- Toggle on Reminders to send follow-up emails and/or texts before the event. Set the timing using the dropdown (e.g., 1 hour before or 1 day before).
- Click Save and close when done.
Don’t want to manage updates yourself?
Purchase a support ticket package to save your team time.