JEM Wealth had a website that had suited its purpose some time ago and had been fine, as the practice didn’t mind being a bit of a hidden gem, but as the business has grown and goals have changed the website needed to do so as well.
Where we started
In addition to the goals changing, since their previous designer no longer looked after the website, it had become difficult to update for even basic staff changes. A common problem we see.
Delivering on a promise
We really love the effort JEM Wealth put into ensuring up to date professional photos were taken for their website, leveraging their office location. Beyond simply looking nice, it ticks two big boxes:
Additionally, photos of their multiple office locations are included next to a Google Maps window, helping clients find the offices easier when they visit.
Not just marketing, but a centrepiece of the client experience
JEM Wealth also engaged our team to review elements of their processes and client experience, which included a deep website integration for booking meetings and engagements.
This included the options for clients to:
Even though JEM Wealth is committed to personal service with all their clients, by providing options and choices for their clients in this way, they provide the service in the manner that best suits the client and can be accessed 24/7.
In addition to the client experience benefits, this also means time saved for the team so they can focus on what’s most important to clients.
Packing in the best for their clients
The list goes on with the ways in which JEM have leveraged the Simply Advice Websites infrastructure to get the most out of their website, including:
It’s always a pleasure working with good people, and the team at JEM are no exception. Their commitment to a quality client experience really shone throughout our build and we look forward to continuously improving even further from here.